Hubert Joly is president and chief executive officer of Best Buy and a member of its Board of Directors. He has a proven track record of successful turnaround and growth in various industries, including in the media, technology and services sectors.
Joly led the restructuring and growth of Vivendi’s video game business (now part of Activision Blizzard) from 1999 to 2001, which included the development of a massive online presence with Diablo II and then World of Warcraft. He later oversaw the integration of Universal and Vivendi’s media assets in the U.S., and was part of the team that led the successful restructuring of Vivendi in 2002 to 2004.
In the technology sector, Joly led the turnaround of EDS (now part of HP) in France from 1996 to 1999. During this time, the company boosted revenues from a then rapidly declining 1.3 billion French Francs to 2.1 billion, while significantly increasing profit margin.
In 2008, Joly was named CEO of Carlson, the worldwide hospitality and travel company. As CEO of Carlson, he crafted and led the implementation of Ambition 2015, a comprehensive strategy to strengthen the company’s leadership position across its businesses, including its restaurant division with more than 900 T.G.I. Friday’s restaurants, its hotel division with more than 1,000 hotels around the world. That work also included repositioning the company’s core brands; enhanced customer experience initiatives; additional investment and revenues from the company’s online presence; and global expansion in key emerging markets. From 2004 to 2008, he was the CEO of Carlson Wagonlit Travel, growing its sales from $8 to $25 billion.
From 1983 to 1996, Joly was with McKinsey & Company, Inc., working in the firm’s Paris, New York and San Francisco offices. Most of his clients were in high tech, financial services and luxury businesses.
Joly is a graduate of École des Hautes Études Commerciales de Paris (HEC Paris) and of the Institut d’Etudes Politiques de Paris. He was elected a Global Leader for Tomorrow by the World Economic Forum (Davos, 1997-1999) and is a knight in the French National Order of Merit.
He is a member of the Board of Directors of Ralph Lauren Corp. Joly also serves on the Board of Directors of the Retail Industry Leaders Association, the Board of Overseers of the Carlson School of Management, the Board of Trustees of the Minneapolis Institute of Arts, and the Executive Committee of the Minnesota Business Partnership.