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We Make Technology Deliver On Its Promises

It might surprise some of you that so far we haven't mentioned consumer electronics (although, we just did) because Best Buy is associated so strongly with technology. And don't get us wrong; we love the stuff. It's just that we think technology should serve people, and not the other way around. You might say that we love technology, but we're not in love with technology. Technology makes a lot of promises, and we're here to make it live it up to those promises. For people.

About Best Buy Co., Inc.

With operations in the United States, Canada, Europe, China and Mexico, Best Buy is a multinational retailer of technology and entertainment products and services with a commitment to growth and innovation. The Best Buy family of brands and partnerships collectively generates more than $45 billion in annual revenue and includes brands such as Best Buy; Audiovisions; The Carphone Warehouse; Future Shop; Geek Squad, Jiangsu Five Star; Magnolia Audio Video; Napster; Pacific Sales; The Phone House; and Speakeasy. Approximately 155,000 employees apply their talents to help bring the benefits of these brands to life for customers through retail locations, multiple call centers and Web sites, in-home solutions, product delivery and activities in our communities. Community partnership is central to the way business is done at Best Buy, donating a combined $33.4 million in fiscal 2009 to improve the vitality of the communities where its employees and customers live and work. Best Buy also remains committed to being a socially and environmentally responsible corporation through programs focused on leading social change and reducing the carbon footprints of its manufacturers, employees and customers. For more information about Best Buy, visit www.bby.com.

WATCH THE VIDEO TO LEARN MORE:

History

Since its inception in 1966, Best Buy Co., Inc. (NYSE:BBY) has grown steadily and enhanced its business through inspired innovations. We're continually transforming into a dynamic, customer-driven, talent-powered company that focuses on enhancing our customers' enjoyment of technology. Like many companies, we come from humble beginnings. We've been challenged significantly from time to time and we've learned, changed and grown from each of these challenges.

Today, Best Buy operates a global portfolio of brands with a commitment to growth and innovation. Our employees strive to provide customers around the world with superior experiences by responding to their unique needs and aspirations. This commitment to growth and customers has driven strong, consistent earnings growth. Retail is a business that requires constant innovation, new ideas, new ways to delight our customers and new ways to work together. To meet the unique product and service needs of our customers, our stores and operating models are being transformed to shift our focus from product-centric to customer-centric — a move that poises Best Buy to truly offer the entertainment and technology solutions that meet our customers' needs, end-to- end.

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  Executive Biography: Shari Ballard, President, Americas - Enterprise EVP

  Shari Ballard is leading Best Buy’s charge to bring the digitally connected world to customers in the United States, Canada and Mexico. She shares leadership responsibility for Best Buy’s operations in the Americas with Mike Vitelli, also president, Americas and enterprise executive vice president. In addition to her regional responsibilities, she also oversees Best Buy’s U.S. stores, bestbuy.com, customer call centers and business customer group. To learn more about Shari Ballard, watch her video bio here: Meet Shari

   

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  Executive Biography: Brian J. Dunn, Chief Executive Officer

  Brian Dunn is the chief executive officer of Best Buy Co., Inc., a multinational retailer of technology and entertainment products and services with a commitment to growth and innovation. He assumed the role of Best Buy CEO on June 24, 2009. To learn more about Brian Dunn, watch his video bio here: Meet Brian

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  Executive Biography: Jim Muehlbauer, Executive Vice President - Finance and Chief Financial Officer

  Jim Muehlbauer is executive vice president, finance and chief financial officer for Best Buy Co., Inc., a multinational retailer of technology and entertainment products and services. In his role, Muehlbauer leads Best Buy’s financial activities including decision support, strategic planning, performance management, accounting and reporting, investor relations, audit, tax and treasury functions. To learn more about Jim Muehlbauer, watch his video bio here: Meet Jim

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  Executive Biography: Kal Patel, President, Asia – Enterprise EVP

  As president of Best Buy’s business in Asia, Kal Patel leads the company’s current operations in China and Turkey. He nurtures and guides Best Buy’s branded stores in Shanghai, helps accelerate Five Star’s already impressive growth in China’s tier-two cities, and provides direction to the Best Buy’s fledgling operations in Turkey. To learn more about Kal Patel, watch his video bio here: Meet Kal

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  Executive Biography: Mike Vitelli, President, Americas - Enterprise EVP

  Mike Vitelli is working to bring the digitally connected world to life for customers in the United States, Canada and Mexico. He shares leadership for Best Buy’s operations in the region with Shari Ballard, also president, Americas and enterprise executive vice president. To learn more about Mike Vitelli, check out his video bio here: Meet Mike

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  Executive Biography: Barry Judge, Executive Vice President, Chief Marketing Officer

  Barry Judge is executive vice president, chief marketing officer for Best Buy Co., Inc., a multinational retailer of technology and entertainment products and services. In this role, Judge provides overall vision and leadership to all areas of marketing for the enterprise, including brand management, customer research and development, trend, promotions, advertising, marketing communications, internal communications and public affairs. To learn more about Barry Judge, watch his video bio here: Meet Barry

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  Executive Biography: Carol Surface, Executive Vice President, Chief Human Resources Officer

  Carol Surface is executive vice president, chief human resources officer for Best Buy Co., Inc., a multinational retailer of technology and entertainment products and services. In this role, Surface is responsible for directing and developing the company’s overall human resources strategy, including global talent attraction, staffing and retention, leadership development, diversity, organizational design, employee education and development, compensation and benefits and employee relations. Surface also has oversight of Best Buy’s legal department. To learn more about Carol Surface, watch her video bio here: Meet Carol

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  Executive Biography: Tim Sheehan, Chief Administrative Officer – Enterprise EVP

  As chief administrative officer for Best Buy Co., Inc., a multinational retailer of technology and entertainment products and services, Tim Sheehan oversees the operations team that support the portfolio of Best Buy stores around the world. Sheehan has a wealth of experience building and integrating key functions within Best Buy, and has developed a sharp perspective on where the company needs to centralize and where it must be locally differentiated. To learn more about Tim Sheehan, watch his video bio here: Meet Tim

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  Executive Biography: Paula Prahl, Senior Vice President – Communications, Public Affairs and Corporate Responsibility

  Paula Prahl is senior vice president of communications, public affairs and corporate responsibility for Best Buy Co., Inc. She is responsible for the strategic direction and management of Best Buy’s employee communications and Yellow Tag Productions, government affairs, community relations, corporate responsibility, retail and corporate events, and corporate public relations.   To learn more about Paula Prahl, watch her video bio here: Meet Paula

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  Executive Biography: Neville Roberts, Chief Information Officer – Enterprise SVP

  Neville Roberts is chief information officer and enterprise SVP for Best Buy Co., Inc., a multinational retailer of technology and entertainment products and services. In this role, Roberts oversees the development of the IT infrastructure and systems that support the company's growth around the world. Roberts provides the overall vision and leadership for the development of a global IT framework consistent with Best Buy's expansion objectives in the connected world.